Most teams don’t have a drama problem. They have a miscommunication problem.

Dental Practice Coaching

I started my career chairside as a dental assistant. I’ve worked the schedule, managed the office and sat across from doctors who were tired of repeating themselves. Now I help dental teams and business leaders communicate in a way each person actually hears, so leading feels less like managing people and more like working together.

My talks are practical and built on real moments from real offices. Your audience leaves with the exact words to use on Monday morning.

Talks for Dental Teams

Passing the Baton of Trust: The Five Hand-offs That Help Patients Say Yes
Most patients don’t say no to treatment. They lose trust somewhere between the chair and checkout. This session walks the whole team through the five hand-offs in every visit and gives each role the exact words that carry trust from one person to the next.
Best for: the whole team, study clubs, dental assistant and office manager associations. Formats: 50 to 60 minutes, 90 minutes, or a half-day workshop with role practice.

Is Your Team Talking, Or Actually Communicating?
Most dental teams talk all day and still miss each other. Using the DiSC® communication model, this working session shows why four people can hear the same sentence and walk away with four different instructions, and gives the team language they can use the next morning.
Best for: the whole team, together. Formats: 90 minutes, 3 hours, or a full day.

Talks for Practice Owners and Office Managers

Why Good People Leave Good Practices
Your best team member rarely leaves over pay. They leave over the conversations that never happened. This talk shows owners and managers the communication gaps that quietly cost them their best people, and what to say instead.
Best for: practice owners, office managers, study clubs, AADOM chapters. Formats: 90 minutes, 2 hours, or a half day.

Talks for Business and Community Groups

Why Good People Leave Good Businesses
The same lesson, for any small business: the communication gaps that push strong team members out the door, and what leaders can say differently the very next morning.
Best for: Rotary, chambers of commerce, business associations. Formats: 20 to 30 minute lunch program, up to 60 minutes.

Leading Without Burning Out Your Team (or Yourself)
How to communicate with each person in a way they actually hear, so your team feels steady and you stop carrying everything alone.
Best for: women’s leadership groups and networking organizations. Formats: 30 to 60 minutes.

What You Get

Educational, non-promotional content built for your audience
A session tailored to your group’s size, time slot and goals
Practical scripts and takeaways attendees can use right away
Session title, description and bio ready for your program

Questions Planners Ask

Is the content promotional?
No. Every session is educational. Attendees leave with tools, not a sales pitch.

Can sessions qualify for continuing education?
Sessions are educational and non-promotional, so they fit continuing education programs. CE approval is handled by the host organization, and Michelle provides the session description, learning objectives, outline and bio for your application.

Do you travel?
Yes. Michelle is based in Grand Ledge, Michigan, and speaks across Michigan and beyond.

What do you need from us?
A microphone, a screen for slides, and a quick call beforehand to learn about your audience.

How far ahead should we book?
As early as you can. Lunch programs can often be set up in a few weeks; conferences usually book months ahead.

Let’s Talk About Your Audience

Tell me about your group and your date, and I’ll recommend the session that fits. Or email Michelle@ConsistentDentalSolutions.com.